Frequently Asked Questions

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How long do I keep access to a course?
Access is lifetime for the purchased version. When we ship major revisions, you receive the update at no extra cost for 12 months from purchase.
Do I need expensive tools to begin?
No. We show budget and pro setups. A torque-adjustable driver, soft mallet, and surface protection pads are enough to start.
Are certificates available?
Yes. Pass the module checkpoints and final QC assignment to receive a shareable certificate of completion.
What if I get stuck mid-assembly?
Post in the course forum or email [email protected] with photos and your checklist state. We reply within one business day.
Do you cover brands like IKEA, Wayfair, and CB2?
We teach brand-agnostic principles and provide brand-specific notes on common fasteners, hardware tolerances, and panel materials.
Refund policy?
If the course doesn’t match its description, request a refund within 14 days of purchase. We may ask for feedback to improve the curriculum.
Can teams enroll together?
Yes, we offer team licenses with progress dashboards and private office-hours. Contact us for a tailored plan.
How difficult are advanced courses?
They assume you are fast with cam locks, dowels, and squaring techniques. We recommend taking our fundamentals first if you’re unsure.
Do courses include safety guidance?
Yes. We emphasize PPE, lifting technique, and workspace safety throughout. Safety modules are included in all tracks.
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